Residential Garbage & Yard Waste Collection

Transition to Single-Hauler Waste Collection Underway
Voters to Consider Issue in May

Portage residents will soon notice new trash and recycling carts arriving at their homes as the city continues to implement its residential single-hauler waste collection program. While implementation moves forward, voters will be asked to consider the program’s future in a Special Election on May 5, 2026.

Please refer to this webpage as the city navigates the transition to WM in the coming months. This information will be updated regularly.

If you cannot find an answer to your question here, please call WM at 877-814-2328.

  1. What Residents Will See Next
  2. Single-Hauler Waste Collection Timeline
  3. Why Carts Are Being Delivered Now
  4. WM Monthly Charges

New trash and recycling carts are being delivered to Portage households in phases based on recycling zones (see map). On February 9, 2026, WM’s contractor started delivering carts to households in Zone B. Once deliveries in Zone B are complete, the contractor will move on to Zone A, with delivery expected to begin midweek during the week of February 16. (Existing WM customers will not receive new trash carts.)

By the end of February 2026, weather permitting, Portage households will receive a new WM trash and recycling cart. An informational tag with service details will be attached to the recycling cart. Residents do not need to take any action to receive the carts or to initiate billing with WM. The first quarterly bill will be mailed to residents in early March. Residents may pay directly from the bill or go online to set up an account, manage payment options, or set up auto pay.

Existing carts will be collected by the current service provider later this month. (Existing WM customers will retain their current trash carts.) Residents with questions about their existing carts should contact their current service provider directly.

Trash and recycling collection by WM will begin on Monday, March 2. For most residents, collection days will remain the same – if your pickup is currently on Monday, it will continue to be on Monday under WM service. A small number of households may experience a change in collection day and will be notified directly by WM.

Residents who wish to subscribe to yard waste service must sign up with WM between March 1 and March 31, 2026, and prepay for the full season. Residents who miss this window must wait until next year to enroll; only new residents will be able to sign up after March 31, 2026.

Portage is moving to a single-hauler waste collection system. Watch this video to learn more.