Need help paying your water/sewer bill?

Community Action Agency is taking applications from customers who have a past-due water/sewer bill and may need assistance. Learn more about the program on the Community Action Website or contact the Community Action Agency at 1-877-422-2726.

Additional Assistance

Property owners or tenants in need of assistance with water/sewer bill payments, please contact the following agencies:

• Portage Community Center – Phone: (269) 323-1942
  325 East Centre Avenue, Portage, MI 
• Community Action Center (CAA) – Phone: (877) 422-2726
• Gryphon Place - Dial 2-1-1 (or call toll-free: (800) 563-5432) 
• Michigan Department of Human Services – Phone: (269) 337-4900
  427 E Alcott Street, Kalamazoo, MI 
• Christian Resource Center – Phone: (269) 388-5054
• Bethany Christian Services – Phone: (269) 372-8800
• United Way – Phone: (269) 343-2524
• Salvation Army – Phone: (269) 344-6119
• St. Catherine’s – Phone: (269) 327-5165
• St. Vincent Society – Phone: (269) 388-4544

Special Service Request Applications

• Hardship Exemption for Property Taxes (PDF)
• Application for Third-party Notification of Utility Billing Notices
• Application for Automatic Reinstatement of Responsibility for Utility Billing Charges
• Senior Citizen Water Billing Discount Application  (Complete, print & mail or deliver)