To further its commitment to sustainability and lower its environmental impact, the City of Portage Treasury Office is transitioning from the traditional full-sheet utility bills to an eco-friendlier 4” x 6” double-sided postcard. This change will not only help reduce the use of paper but also streamline the billing process, promote paperless billing solutions, and cut utility billing expenses. Postcard billing will begin in January 2025. Utility customers will receive an example of the new postcard format on the back of their next quarterly bill.
In addition to the new postcard format, the city encourages customers to switch to paperless billing and use the Pay-by-Text option. A no-fee option is also available for customers who use auto pay with a checking or savings account (a $3.95 fee applies when using a credit/debit card). To take advantage of these options, visit portagemi.gov and select the “Bill Pay” icon. Click on the “Register or Pay Water/Sewer Bill” and register or sign into your utility account. Select Paperless Billing, Pay-by-Text, or AutoPay. Please note: Treasury or the third-party vendor staff cannot see bank account information. Payment options by mail, 24-hour drop box, or in-person remain available, with no additional fees for check, cash, or money order payments.
Questions? Call the Treasury Office at (269) 329-4455.