The City of Portage is launching a new initiative to reduce costs and minimize its carbon footprint. To further its commitment to sustainability and lower its environmental impact, the Treasury Office is transitioning from the traditional full-sheet utility bills to an eco-friendlier 4” x 6” double-sided postcard. This change will not only help reduce the use of paper, but also streamline the billing process, promote paperless billing solutions, and cut utility billing expenses.
Postcard billing will begin in January 2025. Utility customers will receive an example of the new postcard format on the back of their next quarterly bill. Several factors have influenced this decision such as rising costs, paper stock challenges, and environmental responsibility.
In addition to the new postcard format, the city encourages customers to switch to paperless billing and use the Pay-by-Text option. To take advantage of these options, visit portagemi.gov and select the “Bill Pay” icon. Click on the “Register or Pay Water/Sewer Bill” and register your utility account. If you are already registered, sign in to your utility account and select sign up for paperless billing or Pay-by-Text.
Questions concerning utility billing can be addressed by calling the Treasury Office at (269) 329-4455.