FAQs • Portage, MI • CivicEngage

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Who do I contact for street maintenance issues (potholes, drainage problems, sidewalk damage, street reconstruction, etc.)?: Visit the city's Report It! module to file a report or contact the Streets Maintenance Division at (269) 329-4444.

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Public Works - Streets, Property & Animals

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1. Who do I contact for street maintenance issues (potholes, drainage problems, sidewalk damage, street reconstruction, etc.)?: Visit the city's Report It! module to file a report or contact the Streets Maintenance Division at (269) 329-4444.

2. Will the city pickup dead animals?: Yes, the city will pickup dead wildlife if in the street or city right-of-way, but not on private property. Please contact the City of Portage Streets Maintenance Division at (269) 329-4444. Note: The city will not pick up domestic animals. For this service, please contact Kalamazoo County Animal Services and Enforcement at (269) 383-8775.

3. My mailbox was damaged during snow plowing operations. What do I do?: Residents may report damage to a mailbox to the Streets Maintenance Division as soon as it is discovered. Please contact the Streets Maintenance Division at (269) 329-4444.