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1. When can I appeal my assessment?
2. What are the grounds for an appeal?
3. What happens if I’m not happy with the decision of the March Board of Review?
4. Why can’t I protest my taxes when I get my tax bill in July?

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1. What if the information on my property record card is incorrect?
2. What is the role of the City Assessor?
3. Is all of the Assessor information available online?
4. Where do I change my mailing address?

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1. How is your property value estimated?
2. What causes property values to change?
3. What is a State Equalized Value?
4. What is Capped Value?
5. What is Taxable Value?
6. Why isn’t my new assessment 50% of my purchase price?
7. Sale prices are going down in my neighborhood, why hasn’t my assessment gone down?
8. What is the time period considered in the 2018 sales study?
9. How do I qualify for the homestead exemption?

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1. How does Proposal A affect my local taxes?

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1. Do you have any cemetery plots available?
2. How do I purchase a plot?
3. What does the plot cost cover?

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1. Why do I have to fill out a form to get information from the city?
2. Why do I have to pay for information?
3. Who needs a Solicitor’s Permit?
4. How do I get permission to hold a block party?
5. How do I get a liquor license for a bar or restaurant?
6. How do I get a beer and wine liquor license?
7. How do I get a packaged (SDD) liquor license?

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1. When may I register to vote?
2. Do I have to register for each election?
3. Where can I register to vote?
4. May I register to vote by mail?
5. Can I vote by absentee ballot?
6. May I pick up an absentee ballot for my spouse?
7. I have power of attorney for my spouse, can I pick up an absentee ballot for him/her?
8. How do I get to vote absentee in every election?
9. I’m on the permanent list, why didn’t I receive a ballot?

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1. How can I file a complaint about city services?
2. What is the role of the City Manager?
3. Where can I view the Portager Newsletter?

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1. What construction codes (building, electrical, plumbing and mechanical) does the City of Portage administer and enforce?
2. Is a building permit required for my project?
3. Is an electrical permit required for my project?
4. Is a plumbing permit required for my project?
5. Is a mechanical permit required for my project?
6. If a homeowner is doing the work is a permit (building, electrical, plumbing or mechanical) still necessary?
7. Do I need a permit to construct a driveway or work in the public right of way?
8. Do I need a permit for a new roof?
9. Do I need a permit for a fence?
10. When do I have to get a sign permit?
11. Do I need a permit to run a business from my home?
12. Do I need a permit to have an outdoor promotional event for my business?
13. I want to build a shed. What are the requirements and do I need a building permit?
14. I am planning a residential building project. What are the requirements and do I need a building permit?

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1. I’m a business owner and want to build a new facility in Portage. What is the process?
2. What type of business incentives are available from the City of Portage?
3. I am a State of Michigan licensed contractor, how do I become registered to perform work in your city?

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1. What type of housing assistance is available through the City of Portage?
2. How do I receive approval to vary from the requirements from the Zoning Code for my development or construction project or similar activity?
3. What types of property maintenance concerns are violations of the City Code? How do I request assistance from the city to help resolve property maintenance concerns?
4. What is zoning and what is my property zoned? Can the zoning be changed?
5. Can you tell me where my property lines are? On the City website it looks like my house is located on or near one of my property lines.

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1. How often are vendor payment checks mailed?
2. As a vendor providing goods and/or services to Portage, am I able to have my payment deposited directly to my bank account and avoid the lag time inherent in processing a check?

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1. When are my tax bills mailed and due?
2. What are your hours of operation?
3. When should I get my utility bill?
4. Can I pay my bill with a credit card?
5. I have a pool and/or a lawn irrigation system. Do I get billed sewer charges for the water that goes into my pool, or on my lawn?

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1. What is the purpose of the alarm permit and is there a charge?
2. Does the permit expire?
3. What if the alarm monitoring service is stopped or restarted?
4. What happens if the Fire Division responds to a false alarm?

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1. What do I need to do to have a recreational fire at my house?
2. Do I need a permit to burn my leaves?
3. Does the Fire Division do tours or programs?
4. Does the Fire Division recharge fire extinguishers?
5. Can I get a smoke detector at the Fire Division?
6. Does the Fire Division install car seats?

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1. Are there currently any job openings?
2. How can I apply for a job?
3. Can you tell me about the On-Call Firefighter program?
4. Can I work for the city if I have a felony conviction?
5. How old do I have to be to work in these positions?
6. Do I have to come in to City Hall to apply for a job?
7. Can I check on an application I submitted?
8. How often and when does the city test for Police and Firefighter positions?

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1. How does the city recruit and hire Election workers?
2. Does the city provide training to election workers?
3. Are election workers paid?
4. How can I volunteer with the city?

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1. If vehicles are prohibited on park trails, why do I see Parks trucks on trails?
2. Why are park restrooms closed in the fall?
3. I have a complaint/question about the condition of a cemetery lot. Who can I speak with?
4. Why aren’t bicycles allowed in the South Westnedge Skatepark?

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1. Do I have to be a Portage resident to rent a Portage parks facility?
2. How far in advance can I reserve a parks facility?
3. If I want to reserve a parks pavilion or facility, how do I go about it?
4. Is there an admission fee to Ramona Park?
5. Can I charge admission to my event at a Portage park?
6. Can I rent additional picnic tables?

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1. Can I set up a tent/canopy?
2. Are single use inflatables, climbing towers or dunk tanks allowed in Portage parks?
3. Is alcohol allowed in Portage park facilities?
4. When will the city observe Trick-or-Treat this year?

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1. Will the police respond if I lock my keys in my car?
2. What should I do if I am involved in a traffic accident?
3. How long must I wait for a copy of my police report?

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1. Will the police respond to noise complaints?
2. Will the police respond to a barking dog complaint?
3. How do I compliment/complain about an officer or other employee?
4. After I make a complaint about an officer, what happens?

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1. Where is the Portage Police Division?
2. Where do I visit/communicate with someone the police have arrested?
3. How can I start a Neighborhood Watch in my neighborhood?
4. How can I get my fingerprints taken?
5. When I call the police for service, what information should I have ready to give them?
6. What should I do if a police officer stops me while I am driving?
7. an I report a crime without having a police officer come to my home/business?

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1. When will the city pickup leaves in my area?
2. What can I do with leaves that fall after leaf pickup is completed?

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1. The plow left some snow at the end of my driveway. Can you send someone to clear it?
2. Can you tell me exactly when my street will be plowed?
3. Why don't the trucks plow and salt on the way to their routes?
4. Why does my cul de sac have so much snow?
5. I just cleared my sidewalk and the plow filled it in. Is there something you can do?
6. Why don't you plow down the middle of the street, to open it to traffic faster?
7. I hire someone to plow my driveway. Is there anything I should know?
8. Why do you sometimes salt instead of plow, or plow instead of salt?
9. I saw a plow parked at a gas station during a snow storm. Why wasn't it out working?
10. Why do I sometimes see plow trucks on the streets when it's not snowing?
11. Why aren't plows on the roads in anticipation of a big storm in the forecast?
12. Salt corrodes my car, sidewalk, and driveway. Can you use sand instead?
13. I have a heart condition. Can you plow my street in case there is an emergency?
14. What are the winter parking rules?
15. What should I do if a plow hits or damages my mailbox?
16. Who is responsible for plowing sidewalks?
17. What do we spend on snow plowing?
18. Why can't you plow my street now?

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1. Who do I contact for street maintenance issues (potholes, drainage problems, sidewalk damage, street reconstruction, etc.)?
2. Will the city pickup dead animals?
3. My mailbox was damaged during snow plowing operations. What do I do?

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1. Who do I call if I have a question about Purchasing and the City of Portage and I can't find an answer?
2. How can I find out which services or commodities are currently being solicited?
3. Do you have some type of list that I can get on to do business with the City?
4. How often does the City hold auctions?

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1. Do you have to live in Portage to attend the Center?
2. Is membership to the Center required?
3. What does membership cost?
4. What are your hours of operation?
5. Is the Center open evenings and weekends?
6. May my children travel with me on one of the Center's trips?
7. Does the Center close due to the severe weather?

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1. How do I know where my property lines are?
2. Where does the rain water from my street go?
3. Do I need a permit to construct a driveway or work in the public right of way?

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1. Where can I find out about work on I-94?
2. When can I find out how long a road will be under construction?
3. How often are streets swept in Portage?

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1. Who do I contact if a streetlight is out?
2. Who do I contact if a traffic signal light is burned out or appears to be not operating correctly?
3. How is the placement of traffic signals determined?
4. How do pedestrian signals work?
5. Is it really necessary for me to push a button to activate the pedestrian signal, or can I just wait for the light to change?
6. Why does it always say, "Don’t walk" before I've completed crossing the street?

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1. How do I report a water main break?
2. How do I report a sewer line back up?
3. How much does it cost to get connected to the city's water and sewer service if I have a well and septic system now?
4. How do I know if water and sewer is available at a given address?
5. Who do I contact if I think my water bill is wrong?
6. Where do I go to pay my water bill?
7. What do I do if my meter is leaking, I have low water pressure or feel that my water is discolored and/or has an odor?