Treasury FAQ

  1. When are my tax bills mailed and due?
  2. What are your hours of operation?
  3. When should I get my utility bill?
  4. Can I pay my bill with a credit card?
  5. I have a pool and/or a lawn irrigation system.  Do I get billed sewer charges for the water that goes into my pool, or on my lawn?

 


1. When are my tax bills mailed and due?

Summer bills are mailed by the middle of July and are due September 14.  Winter bills are mailed the day before Thanksgiving and are due February 14.  Property owners always receive the original billing statement.  If the property owner has an arrangement with a mortgage company to pay the property taxes, the mortgage company will receive a copy of the tax bill, provided the mortgage company requested a copy.

2. What are your hours of operation?

The Treasury Office, located in City Hall, is open Monday through Friday, 8 a.m. to 5 p.m., except legal holidays.

3. When should I get my utility bill?

All Portage water/sewer customers receive billing statements quarterly.  When your billing cycle is being billed, you should receive the billing statement before the 10th of the month.  The billing statement is generally due the last business day of the month, but can vary slightly.  If you don’t receive your utility bill before the 15th of the month, please contact the Treasury for the amount owing and the due date of your bill.

4. Can I pay my bill with a credit card?

You can use a credit/debit card to pay at the City of Portage.  These payments can be made in person at the Treasury counter, on-line through the City's website (click on the box "AccessMyGov" on the front page of the website), or via phone (1-866-270-5701).  These payments are processed through a third party, Point and Pay, who charges the customer  $3.95 (for up to a $500 charge) for utility bills and charges a 3 percent fee on all other payments.

5. I have a pool and/or a lawn irrigation system.  Do I get billed sewer charges for the water that goes into my pool, or on my lawn?

The city takes actual reads for each utility customer and bills for all the water consumed.  For residential customers only, the city automatically provides a “lawn sprinkling allowance” that limits the sewer charges assessed.  The “cap”, as it is known, is based on each customer’s “winter-quarter” water use, which is defined as the billing cycle which includes the month of January.  The “cap” is automatically computed and applied to all residential customers and does account for water deemed to have not been added to the city’s sanitary sewer.